Change can be scary. We as humans are preferential to the status quo. However, what’s needed to push us to change is when the cost of doing the same thing, or doing nothing, becomes too high. If any of the following 8 struggles hit home for you with your existing sales enablement platform, it may be time to explore other options.
Bigtincan HUB delivers smarter, next-generation sales enablement tools that measurably help enterprise sales and service organisations boost productivity and success. Bigtincan Hub helps sales teams sell better by preparing for meetings more effectively, improving client and prospect engagement, enhancing collaboration with peers, and improving win rates all within Salesforce.
As many of us have experienced, Salesforce is a powerful CRM but often can be complicated to implement and cumbersome use. What if you could give your give your staff and sales teams a straightforward and faster way to interface with Salesforce, with secure mobile access to the latest customer information, performance metrics, marketing collateral, procedure training and process forms.
Mobile tools are becoming more important to business operations. As more and more people conduct work outside of the office, these tools are critical to helping employees get business done. Without high functioning apps, employees either have to use poor functioning mobile websites, or have to return to their desktop computer. Unfortunately, these options are not always possible or efficient. For that reason, companies are creating business apps to help them compete and succeed.
A loyalty app needs to offer something of real value to a customer in exchange for their continued custom. (Coffee cards are popular for a very good reason). Expecting that customers achieve unrealistic targets (eg thousands of ‘points’ to redeem anything at all) is more likely to engender distrust and ridicule than the surprise and delight that you’re aiming for.
Designing a customer-centric app for your business will quickly build, exceptional customer experiences and brand loyalty. Personalised membership apps facilitate direct 24/7 connection with your existing customer base, personalised VIP services, time and location based offers and rewards. Never before have business been able to provide deeply engaging customer experiences, integrated on their most personal possession.
Sublime examine all the channels and touchpoints of the process (not just digital); the end-to-end experience and key user groups. This includes end users, customers, staff, partners, vendors and managers, even if you are only planning to focus on a small part of that experience. Sublime achieve this by doing contextual user research that involves the entire team and all stakeholders.