Terms of Service
Last Updated: January 10, 2016
Sublime Software Pty Ltd, Inc. ("Sublime", "we" or "us") provides a platform to enable you to develop and manage smart phone and tablet applications (each a “Mobile Application”) and mobile website solutions (each a “Mobile Site”) as well as related hosting and support services (the "Service"). As used in this document “Mobile Offering” means the Mobile Applications and Mobile Sites. By using the sublime.software web site ("Site") and/or the Service, you are agreeing to be bound by the following terms and conditions ("Terms of Service").
Sublime reserves the right to update and change the Terms of Service from time to time without advance notice. If we modify these Terms of Service, we will post the modification on the Site or provide you with notice of the modification. We will also update the "Last Updated Date" at the top of these Terms of Service or on the Site. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. By continuing to access or use the Site and Service after we have posted a modification to these Terms of Service on the Site or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms of Service. If the modified Terms of Service are not acceptable to you, your only recourse is to cease using the Site and Service. You can review the most current version of the Terms of Service at any time at: http://sublime.software/terms-of-service. Violation of any of the terms below will result in the termination of your Account. You agree to use the Service at your own risk and subject to the terms set forth below.
You must be 13 years or older to use this Service and open an account ("Account").
You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process to open an Account.
You are responsible for maintaining the security of your Account and password. Sublime cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
Sublime will be the sole publisher of your Mobile Applications with any mobile platform provider including, but not limited to, for the Android Market, but excluding Apple Computer, Inc. ("Apple"). Such mobile platform providers are referred to in these Terms of Service as "Providers" and you may not use your own Account to publish a Mobile Application with any such Providers. As noted above, Apple is not considered a Provider under these Terms of Service and consequently, if you use the Service to develop a Mobile Application for the platforms and operating systems for the mobile devices of Apple then you must enter into a separate agreement with Apple directly in this regard to become an Apple application developer and you and not Sublime will be the publisher of your Mobile Applications for Apple mobile devices. Notwithstanding the foregoing, you agree, to provide Sublime with full access to the account you create with Apple by providing Sublime with your Apple account login details (e.g. email address/password) so that Sublime may:
- initially publish your Apple Mobile Application,
- upgrade your Apple Mobile Applications when Sublime releases new versions of the Service, and
- track all revenue by you relating to such Apple Mobile Application and account for such revenues in the context of the Service.
Except for Site Advertisements (defined below), you are responsible for all text, data, graphics, images, photos and video files posted on the Site or via the Service ("Content") and activity that occurs under your Account (even when Content is posted by others who have access to your Account). Your Content includes any advertisements sourced and/or made available by you via your paid Mobile Offerings.
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and privacy laws).
We may offer free trial subscriptions during which you may use the Service for the time period specified in the promotional offer (“Trial Period”). Free trial subscriptions may not be combined with any other offer and are only available to customers who do not currently have an Account at the time of registration, unless otherwise stated in the promotion details. Free trials only apply to paid Mobile Offerings.
You will receive a notice from us that your free Trial Period has ended and you will have the option to provide payment information in order to continue to use the Service. You may cancel your subscription at any time. Please see the Section below titled “Cancellation and Termination” for further information.
If we have provided notice to you that your free Trial Period has ended, and you do not choose to provide your payment information to use a paid version of the Service, you understand and agree that we may delete any of your Content within a commercially reasonable time after the expiration of the applicable Trial Period.
Payments and Refund Terms
Except in connection with a Trial Period or a free feature of the Service, a valid credit card is required.
The Service is billed in advance on a monthly or yearly basis and is non-refundable. There will be no refunds or credits for setup fees, partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open Account. If your account is billed on a yearly basis and you wish to discontinue service, you must provide 72 hours notice before your billing anniversary date in order to insure no additional billing for the following year. In order to treat everyone equally, no exceptions will be made.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
Sublime will use commercially reasonable efforts to have the Mobile Application approved by the applicable Providers. Although there is a high likelihood of approval, we do not and cannot guarantee acceptance. If your Mobile Application is denied by the appropriate Provider, you may cancel your Account. However, there are no refunds under any circumstances.
If invoiced, payment is due upon receipt.
If you decide to distribute your Mobile Application through a Provider, we will collect from the Provider the revenue share resulting from (i) the sale of the Mobile Application (total sales revenue, as determined by the Provider, less revenue share retained by the Provider) ("Application Sales Revenue"), and retain ten percent (10%) of Application Sales Revenue, and/or (ii) payments made by Mobile Application users for activities within the Mobile Application (total revenue for such in-application payments, as determined by the Provider, less revenue share retained by the Provider) ("In-Application Revenue") and retain ten percent (10%) of such In-Application Revenue. We will remit to you the remainder amount of such Application Sales Revenue and In-Application Revenue within thirty (30) days of our receipt of the Provider’s payment thereof. By way of illustration, if the Provider’s revenue share is thirty percent (30%) and the total Application Sales Revenue is one dollar ($1), the Provider will retain 30¢, Sublime will retain 10¢, and you will be entitled to 60¢.
If you decide to sell any digital media (including music, videos or other content) through the Mobile Application by using iTunes, Amazon, or 7digital ("Stores"), you may only use straight links to the Stores (i.e., you are not allowed to use any affiliate links). You acknowledge and agree that Sublime may use affiliate links to the Stores and retain 100% of the applicable affiliate revenue. You may use affiliate links to any other store, other than the Stores, through which you sell your Mobile Application.
For Apple Mobile Applications created using the Service you agree to pay to Sublime the following:
- ten percent (10%) of any sales revenue you receive from Apple for sales of your Mobile Application,
- ten percent (10%) of payments made by Mobile Application users for activities within the Mobile Application that you receive from Apple, and
- if you decide to include any kind of advertising in such Mobile Application using Apple’s iAds service (or a similar service), ten percent (10%) of any revenues you receive from Apple for such advertising.
All such payments will be made either:
- directly via the Service for which fees Sublime will charge your credit card or
- by sending payments to Sublime via wire transfer, in accordance with the terms that are set forth on the applicable invoice, which terms are incorporated herein by reference and form part of these Terms of Service.
Cancellation and Termination
You are solely responsible for properly cancelling your Account. Account cancellation requests must be submitted via http://sublime.software/contact. Cancellations by phone or sent via any other means will not be considered valid.
All of your Content will be deleted from the Service upon cancellation. This information cannot be recovered once your Account is cancelled.
If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
Sublime, in its sole discretion, has the right to suspend or terminate your Account and refuse any and all current or future use of the Service, or any other Sublime service, for any reason at any time. The reasons we might do this include your violation of these Terms of Service. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account.
Sublime reserves the right to refuse service to anyone for any reason at any time.
Modifications to the Service and Prices
Sublime reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without prior notice.
Prices for the Service, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Site or via the Service itself.
Sublime shall not be liable to you or to any third-party for any of the actions or inactions of its third party business partners regarding modification, price changes, suspension or discontinuance of the services of such third party business partners which work or integrate with the Service.
From time to time, Sublime may issue an update to the Service which may add, modify, and/or remove features from the Service. These updates may be pushed out automatically with little or no notice, although Sublime will make commercially reasonable efforts to notify you in advance of an upcoming update, including details on what the update includes.
Free Mobile Website Solution
As part of the Service, in addition to offering Mobile Sites for which you can pay a fee to create and manage through the Service, you can also create and manage a Mobile Site without charge (each a “Free Mobile Website Solution”). If you choose to use our Free Mobile Website Solution, you understand and agree to the following terms:
- Sublime has the sole and exclusive right to place and/or run any and all advertising (including, but not limited to, advertising campaigns and affiliate links) (“Site Advertising”) on the Free Mobile Website Solution in its sole discretion and you will not place and/or run Site Advertising of any kind on the Free Mobile Website Solution;
- you will not be entitled to compensation of any kind as a result of any Site Advertising made available via a Free Mobile Website Solution; and
- you will not interfere with the display of any Site Advertising or enable or encourage any third party to engage in the foregoing activity.
In the event that you downgrade from a paid Mobile Site to a Free Mobile Website Solution, you will not have access to the End User Data (defined below) that may be collected after the effective date of the conversion and the terms of this Section will apply to your use of the Service.
End Users and End User Data
Sublime may collect certain information generated or provided by end users of a Mobile Offering (“End User Data”). Depending on the type of Mobile Offering you choose to create via the Service, End User Data may include the personally identifiable information and/or non-personally identifiable information of end users. You acknowledge and agree that:
If you choose to create a Free Mobile Website Solution via the Service:
- as between Sublime and you, Sublime has all right, title and interest to any End User Data and Sublime has no obligation to provide you with access to, or share, any such End User Data with you; and
- you will not interfere with the collection of End User Data by Sublime via any Free Mobile Website Solution or enable or encourage any third party to engage in the foregoing activity.
You are solely responsible for your interactions (including any disputes) with end users, and Sublime does not in any way screen end users. Sublime may, but is under no obligation to, monitor or censor any comments made by end users or content provided by end users and disclaims any and all liability relating thereto.
License Grant, Copyright and Content Ownership
You hereby grant to Sublime a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, access, view, copy, adapt, modify, distribute, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit such Content in any and all media now and in the future, for any purpose relating to the Service. Sublime does not claim any ownership rights in your Content, and nothing in these Terms of Service will be deemed to restrict any rights that you may have to use and exploit any such Content.
We claim no intellectual property rights over your Content. Your profile and materials uploaded by you remain yours. However, by using the Service to create your Mobile Offering, you agree to allow others to view and share your Content via your Mobile Offering.
Sublime does not pre-screen Content, but Sublime and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
The Site and the Service, including their "look and feel" are protected by copyright, trademark, and other laws of the United States and foreign countries. Sublime exclusively owns all right, title and interest in and to the Site and the Service, including all associated intellectual property rights. Without limiting the foregoing, you may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements of the Site or the Service without the express written permission from Sublime.
You shall be solely responsible for securing and paying for all digital phono-record delivery mechanical licenses, any public performance licenses, synchronisation licenses and any other licenses from musical composition copyright owners (or their agents) required in connection all Content selected by you for use in connection with your Mobile Offering.
You agree that you will not post, upload, publish, submit or transmit any Content that:
- infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy;
- violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability;
- is fraudulent, false, misleading or deceptive;
- is targeted to children or may be deemed "directed to children" as the term is defined under Children’s Online Privacy Protection Act of 1998;
- is defamatory, obscene, pornographic, vulgar or offensive;
- promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group;
- is violent or threatening or promotes violence or actions that are threatening to any person or entity; or
- promotes illegal or harmful activities or substances.
You acknowledge that Sublime has no obligation to monitor your access to or use of the Site or Service, or to review or edit any Content, but has the right to do so for the purpose of operating the Site and Services, to ensure your compliance with these Terms of Service, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Sublime reserves the right, at any time and without prior notice, to remove or disable access to any Content and Accounts we determine in our sole discretion to be in violation of these Terms or otherwise harmful to the Site or Service.
You understand that Sublime uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, or any other Sublime service.
You agree not to reproduce, duplicate, copy, reverse engineer, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Sublime.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Sublime customer, employee, member, or officer will result in immediate Account termination.
You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve:
- transmissions over various networks; and
- changes to conform and adapt to technical requirements of connecting networks or devices.
You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.
You must not transmit any worms or viruses or any code of a destructive nature.
Your use of the Service is at your sole risk.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SUBLIME EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, RELATING TO THE SITE, SERVICES, CONTENT AND USER SUBMISSIONS, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF PROPRIETARY RIGHTS, COURSE OF DEALING OR COURSE OF PERFORMANCE.
Sublime does not warrant that:
- the Service will meet your specific requirements,
- the Service will be uninterrupted, timely, secure, or error-free,
- the results that may be obtained from the use of the Service will be accurate or reliable,
- the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and
- any errors in the Service will be corrected.
You agree to defend, indemnify, and hold Sublime, its officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, arising out of or in any way connected with:
- your access to or use of the Site or the Service;
- your violation of these Terms of Service; or
- your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right by you or your Mobile Offering.
Limitation of Liability
You expressly understand and agree that Sublime shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Sublime has been advised of the possibility of such damages), resulting from:
- the use or the inability to use the Service;
- the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service;
- unauthorised access to or alteration of your transmissions or data;
- statements or conduct of any third party on the Service;
- or any other matter relating to the Service. In no event shall Sublime’s liability to you exceed the amount paid to Sublime by you during the preceding 12 months.
These Terms of Service and any action related thereto will be governed by the laws of the State of New South Wales without regard to its conflict of laws provisions.
You and Sublime agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site, Services or Mobile Offering (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and Sublime are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, unless both you and Sublime otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this "Dispute Resolution" section will be deemed void. Except as provided in the preceding sentence, this "Dispute Resolution" section will survive any termination of these Terms of Service.
Arbitration Rules and Governing Law. The arbitration will be administered by the Australian Arbitration Association ("AAA") in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this "Dispute Resolution" section. The Federal Arbitration Act will govern the interpretation and enforcement of this Section.
Arbitration Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of New South Wales and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.
Arbitration Location and Procedure. The arbitration will be conducted in the county of Sydney, New South Wales, Australia. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Sublime submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award damages must be consistent with the terms of the "Limitation of Liability" section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favour of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim.
Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if your claim for damages does not exceed $75,000, Sublime will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).
Changes. Notwithstanding the provisions of the "Modification" section above, if Sublime changes this "Dispute Resolution" section after the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service), you may reject any such change by sending us written notice (including by contacting us at http://sublime.software/contact) within 30 days of the date such change became effective, as indicated in the "Last Updated Date" above or in the date of Sublime’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Sublime in accordance with the provisions of this "Dispute Resolution" section as of the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service).
The failure of Sublime to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Sublime and govern your use of the Service, superseding any prior agreements between you and Sublime (including, but not limited to, any prior versions of the Terms of Service). If for any reason a court of competent jurisdiction finds any provision of these Terms of Service invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms of Service with remain in full force and effect.
You acknowledge and agree that you are each waiving the right to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, more than one person's claims may not be consolidated under any circumstances, in any form of any class or representative proceeding or otherwise.
Contacting Sublime; Technical Support
Questions about the Terms of Service or for general technical support information you may visit http://sublime.software/contact. If you have purchased an upgraded support package, please contact us via the phone number provided to you.